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SUPPORT CENTER

Got a question? The answer is one click away.

Instant remote support, downloads, updates and FAQs — all on one page.

Phone

Weekdays 09:00 – 18:00

0850 303 94 09

Remote Support

We connect to your screen via AnyDesk / TeamViewer

Download tool

WhatsApp

Quick chat support

0850 303 94 09

Email

Reply within 24 hours

[email protected]
SUPPORT REQUEST

A solution is one click away — create a support request.

Fill the form; a ticket is opened for our support team and you can follow updates via email.

Create a Support Request

Fill the form and we'll open a support ticket for our team.

Your request is logged in our support system (Jira) and tracked via email.

UPDATES

Release notes.

v5.0.41212.06.2026

E-Transformation improvements

  • NEWBulk E-Waybill sending screen
  • Tax authority integration speed optimization
v5.0.40521.05.2026

Reporting & stock

  • NEWCustomizable dashboard widgets
  • Batch/lot based stock report
  • Various bug fixes
v5.0.39809.04.2026

Mobile sync

  • eMobi offline sync speed boost
  • Cloud backup scheduling
FAQ

Frequently asked questions.

How do I get remote support?
Download the AnyDesk tool from the Downloads section, open it and share the on-screen number with us. With your approval we connect and solve the issue together.
Can I move my license to another computer?
Yes. When you contact our support team, we handle the license transfer for you.
Are updates paid?
As long as you have an active maintenance package, version updates are free. Check the price list for details.
Is my data safe?
With our cloud backup service your data is automatically backed up and stored encrypted. We use a compliant architecture.

Couldn't find what you need?

Our support team is happy to help.

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